FAQ + POLICIES

Get All Your Questions Answered

Frequently asked questions

1. Why should I use a travel advisor?

Great question! Although my question back to you is why wouldn’t you use a travel advisor? Here at Lez Go Travel, you’ll get exceptional personal assistance before, during, and after your vacation. You’ll also benefit from our extensive personal connections which provides an invaluable resource to our clients when planning an important trip.



2. What can a travel advisor do for me that I cannot do for myself?

While you can look up airfares and hotel rates online, travel advisors use their training, their personal relationships coupled with their knowledge, and first-hand expertise for destinations and resorts to help clients plan every detail of their vacation. The relationship we form with our clients allows us to really understand your travel preferences and budget to create your dream vacation. This element of care is something one who simply books on an internet site will not experience.



3. Will I pay more for my vacation if I book through you than an online booking site?

No. We have access to all the same pricing for resorts as the online booking sites do. In many cases, we have access to promotional offerings that are not offered to the general public.



5. What are your planning fees?

We have a tiered planning fee scale: destination wedding clients pay a flat fee starting at $999 for weddings groups of 40 or less; individual trip clients pay a flat fee starting at $99 for the planning of one specific trip; for a custom group trip (minimum of 10 guests), clients pay a flat fee starting at $199. In other cases, which involve customized, multi-stop, multi-service itineraries requiring extensive research and consultation, a separate itinerary planning fee starting at $299 will apply.



4. Do you charge a planning fee? Why?

Yes. We charge a nonrefundable planning fee to acknowledge the time and effort that we invest into planning one-of-a-kind experiences for you.



6. What areas of travel do you specialize in?

Our specialties include honeymoons, couples’ getaways, celebratory travel, and custom group travel experiences.



7. What’s the planning process going to be like?

We start off with a questionnaire, which allows us to get to know your vision and make custom-tailored recommendations for your needs. We combine your wish list while taking into consideration other important factors like dates of travel and budget to create the perfect, customized itinerary and options. We want to take the dream in the back of your mind and turn it into a reality.



8. Do you have a payment plan?

Yes. We offer several options that you may select to make monthly payments towards your vacation.